Eric Lundbohm

E-mail is logged and monitored by most companies, but with instant messaging on the rise, who is taking responsibility? Over the last few years, I have helped companies and school districts improve productivity, reduce liability, and preserve network resources with tools to manage and monitor Internet usage. This has been a dynamic and challenging environment, highlighted by constant technological change. The advent of instant messaging (IM) is the latest issue to cause some real concerns that require multiple solutions - and an understanding of employee attitudes. It goes way beyond simple technology fixes. According to the "Messaging Technology Report," by The Radicati Group, a consulting and market research firm in Palo Alto, California, it's just the tip of the iceber... (more)